ETNS Services Descriptions
Requesting a New ETNS Service
Any interested party can submit a proposal to the ETNS Administrator (ETO AC)
recommending the designation of an ESI to a new pan-European service. The proposal
should contain a description of the service and an indication of the ETNS
resources required for the provision. The Administrator, after having invited
interested parties to comment on the proposal, will decide on the designation of the
specific ESI, including the structure of the European Numbers and related fees.
If you wish to propose the designation of a new ETNS service, please contact the
ETNS Administrator.
ETNS Administrator
European Radiocommunications Office
Peblingehus, Nansensgade 19
DK 1366 Copenhagen
Denmark
Phone: +45 33 89 63 00
Fax: +45 33 89 63 30
Email: etns@ero.dk
ETNS Service Descriptions
Four ETNS services are currently available: Public Service Application, Customer
Service Application, Corporate Networks, and Personal Numbering.
A
European Service Identity (ESI) code has been designated for each ETNS
service. This code follows the ETNS Code as shown below.
| ETNS Service |
ESI |
| Public Service Application |
3883 1 |
| Customer Service Application |
3883 3 |
| Corporate Networks |
3883 5 |
| Personal Numbering |
3883 7 |
Following is a brief description of each ETNS service. Please visit the ETNS
page on the ETO web site for more detailed information.
Public Service Applications
This category includes not-for-profit and community-based services for the
general public that are pan-European in nature; profit-seeking or competitive uses
are dealt with under the number range for Customer Service Applications.
Public Service Applications are identified by the service code which follows
the ETNS code.
The remainder of the number will be three digits and cannot be
truncated. The service identification code one combined with the short number is
intended to provide numbers that are easily remembered.
Example: +3883-1-XXX
Customer Service Applications
This category includes services for customers of corporations and other
organisations, including non-profit organisations.
Customer Service Applications include, but are not limited to, the following:
- Pre-sales and promotions
- Sales
- After-sales and customer care
- Dealer support
- International and inter-governmental services
Customer Service Numbers are identified by the service code 3 which follows the ETNS code.
The remainder of the number is either:
- eight digits in length for numbers beginning with '0' or '2' to '9' following '3883 3'; or
- four digits in length for numbers beginning with '1' following '3883 3'.
Example 1: +3883-3-0XXX-XXXX
Example 2: +3883-3-1XXX
Corporate Networks
This category of services is for corporations and other organisations, including
non-profit and governmental organisations. Corporate Networks are intended to allow
organisations to map their new or existing networks, such as Virtual Private Networks
(VPNs), onto the 3883 number space. They are not intended either for customer service
applications or for individuals.
Corporate Networks are identified by the service code 5 which follows the
ETNS code.
The remainder of the number will be nine digits and cannot normally be truncated.
Example: +3883-5-XXX-XXX-XXX.
The size of the number block allocated will depend on the size of the
organisation making the application.
Personal Numbering
This category of services is intended for the private and business use of
individuals. Personal Numbering services will allow individuals physical mobility
within Europe and between fixed and mobile services. Individuals will be able to
provide colleagues, clients, friends, and others a single number at which they can be
reached.
Personal Numbering services are identified by the service code 7 which follows the ETNS code.
The remainder of the number will be nine digits and cannot normally be truncated.
Example: +3883-7-XXX-XXX-XXX.
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